Problem Resolution Form

Please fill out this form so we can solve your problem or correctly handle your return.

If there is a problem with your order, this gives us the information we need to solve it.
If you want to return an item or items, this give us the information we need to authorize the return. We will not process your return or credit your account without a Return Authorization.

Enter the following information. * indicates necessary information.

Order number*			Must be a valid order number. If you don't know it, call us.
First name*
Last name*
Phone*
Email*

Product with which there's a problem
Part #*	Product	Qty*
	--Filled in automatically--

Machine
If the issue is with a machine purchased from LittleMachineShop.com, please enter the model number and the serial number. Where do I find the serial number?
Machine Model Number			Serial Number

Issue*		Action*
To return for credit, choose "Don't Want" and "Credit My Account". A Return Authorization will be issued immediately.
Defective item		Replace item
Missing item		Credit my account
Wrong item
Don't want
Other problem

Problem or reason for return*

Please provide a complete explanation of the problem on defects and shipping errors so we can provide you with the correct solution.

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